Shipping & Returns
Thanks for your purchase. We hope you are satisfied with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service at info@openmotorobotics.com to obtain a Return Merchandise Authorization (RMA) number. After receiving an RMA number, place the
item safely in its original packaging, and mail your return to the following address:
EduTechnik Technologies SL
Atin: Returns
RMA%
Mayor Miralles 3
Barcelona, Cataluña 08017
Spain
Please note that you will be responsible for all return shipping costs. We strongly recommend that you use a trackable method to mail your return.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least twenty (20) days from receipt of your item to process your
return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
EXCEPTIONS
For faulty or damaged products, please contact us at the contact details below to arrange a refund or exchange.
QUESTIONS
If you have any questions about our return policy, please contact us at:
This return policy was created using Termly's Return and Refund Policy Builder
Última actualización 27 de febrero de 2023
